KINGSTON, Jamaica — The Jamaica Labour Party (JLP) is urging the Office of Utilities Regulations (OUR) to take immediate action against the Jamaica Public Service (JPS) Company amidst rising complaints about a significant and inexplicable spike in electricity bills this billing cycle.
Several Jamaicans have reported unusual and burdensome increases in their electricity bills, leading the JLP to call for an immediate halt in payment demands until a thorough investigation is conducted. This plea was made in response to what many consumers describe as “unjust” billing practices currently in place.
Energy Minister Daryl Vaz has already acknowledged these complaints and has stated his intention to formally request a probe into the issue from the regulatory authority. The JLP supports this move, with the party’s Deputy General Secretary, Richard Creary, emphasizing the need for both short-term and long-term measures.
In a statement issued on Monday, the JLP proposed that the investigation should look into the circumstances where estimated and actual bills issued to customers show exorbitant increases that are inconsistent with their reported consumption patterns. They contend that such unexplained spikes in billing are placing undue financial strain on consumers.
“The Jamaica Labour Party welcomes the assertive stance of Energy Minister Daryl Vaz, who has been vocal in defending the interest of Jamaicans, ensuring that JPS is held accountable,” said Creary. He further stressed the necessity for revisiting JPS’s operating license to create room for more stringent regulation and to establish a framework that treats customers fairly.
Moreover, Creary advocated for a stronger regulatory framework concerning utility companies to prevent unfair practices and to ensure transparency, especially in the wake of natural disasters. “While it is crucial for the OUR to utilize its current powers to hold JPS accountable, the regulatory framework itself needs bolstering to guard against any malpractices by utility companies,” Creary noted.
He also urged the OUR to protect consumers from disconnections during the investigation process. “The OUR should assure Jamaicans that individuals who have received clearly unfair and exorbitant bills will not face the humiliation of electricity disconnection while the regulatory entity thoroughly investigates the serious concerns raised publicly,” he said.
As Jamaicans wait for answers, the JLP’s call aims to alleviate the immediate financial burden while striving for longer-term regulatory reforms to ensure equitable treatment of utility customers.
